Frequently Asked Questions
What is City Hall's Hours of Operation?
City Hall is open Monday through Friday 8am to 5pm. You can find days City Offices are closed in the calendar.
Please note that the Permit Clerk, who handles all Permitting, is available only till 4PM.
When is Trash and Recycle Pickup?
You can find the schedule on the City's calendar.
Can I have a Garage Sale? When is the City-wide Garage Sale?
Garage sales are restricted to once per quarter. A City-wide Garage Sale is held in the spring, typically in April.
When is Brush pickup?
Brush pickup is conducted City-wide during the Fall and Spring, typically in early October and early March.
I found a dead animal, what do I do?
Call Republic Services at 210.648.5222 to request a pickup.
How do I dispose of hazardous waste?
I have a Code Enforcement complaint or question. Who do I call?
You may call the Police Department at 210.492.9248 or City Hall at 210.493.3478. The Police Department phone is answered between 8 a.m. and 5 p.m. M-F except holidays. If you call after hours you may leave a brief message and your phone number and an officer will call you back the next business day.
My pet is lost. How do I find out if it has been picked up?
How do I obtain a Shavano Park resident sticker for my vehicle?
Stop by the Shavano Park City Hall during business hours or call 210.492.9248 for more informations. You will need documentation to show proof of residency (driver's license, Texas ID card, or other proof of identification).
I'm going on vacation. Can I get police to check my home while I'm away?
Can I get fingerprinting services?
Yes. You must furnish the cards from the agency requesting the fingerprints. Residents of Shavano Park are not charged a fee. Non-residents fee is $25.00 for two cards. An appointment is required, call 210.492.9248 9:00 am to 4:30 pm M-F.
How do I obtain a copy of a crash report or police offense report?
My car was towed. How can I find out where it is and how to get it back?
I have a casual question regarding police services. What number should I call?
If you need POLICE, FIRE, or EMS service NOW then dial 9-1-1
For 24-hour Police non-emergency dispatch call 210.804.0110.
For Police Administration, call 210.492.9248 between 8:00 a.m.-5:00 p.m. M-F. If you call after hours or on the weekend leave a message on the voicemail.
When are City Council meetings?
The fourth Monday of each month at 6:30PM at City Hall (900 Saddletree). City Council must approve any moving of date and/or time. Check the City calendar for any times changes.
What Type of Government is the City?
The City of Shavano Park is a Type A General Law municipality with a Council-Manager form of government.