FAQs

Wildlife Rescue is funded solely by private donations. They receive no government assistance; they rely on donors and volunteers to be able to continue their life-saving work. As you can imagine, the food, medicine, and care that animals like these animals need are expensive. If you can contribute toward the costs of these, it will ensure that they are always available when the need arises and that sick, injured, or orphaned wild animal can be helped to resume its life in the wild.

Please call Wildlife Rescue & Rehabilitation at 830-336-2725. Wildlife Rescue is a nonprofit organization that is committed to the rescue, rehabilitation and release of orphaned, injured and displaced native wildlife and to provide sanctuary for those who are unable to return to their native habitat.
 

DeZavala-Shavano Veterinary Clinic will pick up contained dogs and cats which have been bitten, bitten another animal or person, or have had a potential rabies exposure and impound, provide food, water, and lodging in a quarantined area. During the quarantine period the animal will be monitored for signs of rabies. If needed, the animal will undergo rabies testing in accordance with applicable laws. If the results come back negative, the animal may be reclaimed by the owner after all applicable fees have been paid to DeZavala-Shavano Veterinary Clinic by the owner of the animal. If the animal is not reclaimed after the quarantine period, the animal will be placed for adoption at the Humane Society of Bexar County. If the animal tests positive for rabies, DeZavala-Shavano Veterinary Clinic will provide humane euthanization and disposal of impounded animals that are infected and will notify appropriate agencies ad Shavano Park’s Police Chief of the positive results immediately.
 

DeZavala-Shavano Veterinary Clinic shall vaccinate all strays brought in for rabies, test for worms and other parasites and will provide medical treatment for all animals requiring same when and as needed. Domestic animals owned by residents of the City shall not incur boarding charges for the first three (3) days they are in the clinic if registered in the Shavano Park Pet Documentation Project. However, if the animal is not registered in the Project only the first day of boarding is without charge. All treatment costs will be paid by the owner.
 

Response times for emergency calls shall be one hour or less. A member of the staff of DeZavala-Shavano Veterinary Clinic will pick up lost or stray domestic animals found before 10:00 p.m. within two (2) hours or if such animals are found after 10:00 p.m. they will be picked up by 9:00 a.m. the next morning by DeZavala-Shavano Veterinary Clinic if it is a weekend or a holiday and City staff is not available. For injured animals, call City Police Dispatch at (210) 804-0110.

Yes. The City of Shavano Park has a contract with DeZavala-Shavano Veterinary Clinic. They will pick up contained stray dogs and cats. DeZavala-Shavano Veterinary Clinic provides the animal with food, water, lodging, and any necessary medical care in their clinic until the animal’s owner reclaims the animal. If the animal goes unclaimed it will be put up for adoption.

The number to call is (210) 699-3939 between the hours of 7:00 a.m. to 7:00 p.m. Monday through Friday, and call (210) 296-6193 for remaining time frame and holidays to request service.

DeZavala-Shavano Veterinary Clinic will dispatch a member of DeZavala-Shavano Veterinary Clinic’s staff in response to a call received from Shavano Park Police or a resident seven days a week (Sunday through Saturday).

Municpal Court is open Monday thru Friday 8:00 am to 4:00 pm and is also open through lunch.  We are located at City Hall 900 Saddletree Court (at the corner of DeZavala Road and NW Military Highway).  Our direct phone number is (210) 492-2607.

You may come by our office at City Hall 900 Saddletree Court and fill out an open record request, or e-mail us at kgarcia@shavanopark.org with the information you are requesting.

Your vehicle was towed to Banis Towing (or Mobile City Towing (210-698-1250)) and you may telephone them at 210-647-3995 and they will advise the towing fees and what proof of ownership you must show.